Privacy policy

Privacy Statement

NetJets Europe has created this privacy statement as it values its site visitors and respects their privacy. NetJets Europe collects certain information about visitors to its website in order to improve its communications with its visitors and customers about its products and services. NetJets Europe recognises that it must maintain and use site visitor information responsibly. NetJets Europe does not sell or rent to third parties, the information its site visitors or customers provide online.

This policy describes the personal information we collect about you, why we collect it, and how we use it. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, please contact NetJets Europe update@netjetseurope.com If our information practices change in the future, we will let you know by posting the policy changes on our website(s) or by communicating directly with you.

What kind of information does NetJets Europe collect?

Certain information is collected automatically when you visit the NetJets Europe website. NetJets Europe utilises third-party tracking applications like Adobe Omniture – (http://www.omniture.com/ www.omniture.com/www.websidestory.com) and Google Analytics (http://google.com/analytics) to measure and analyse the behaviour of visitors on the website as well as traffic patterns. Additional tracking applications might also be used in the future.

However, we do not collect, store, or release any personal identifying information about you without first obtaining your consent.

How does NetJets Europe use my information?

When you request information from NetJets Europe, we use information collected from you to fulfil your request. We may need to contact you via phone, postal mail or email if we have other questions regarding your request. When you register with NetJets Europe you may choose to receive emails from us regarding our products, services, contests, and promotions. From time to time, we may also send you email to help us learn more about your purchasing preferences. In addition, we may use information about your product interests and purchases to help us improve our site design and your purchasing experience.

Does NetJets Europe share my information with third parties?

We may contract with third parties to assist us in maintaining and managing our site visitor information to fulfil requests or to communicate with our site visitors. Those third parties are bound by strict obligations of confidentiality and we do not authorise any of those third parties to make any other use of your information.

Please note that we do not use information from or concerning you or your computer or device to send you advertisements or other promotional materials or notifications.

How do I access my information? How do I change or delete my information?

If at any time you would like us to update your personal information or remove you from our email or postal mailing lists, feel free to contact us by sending an email to update@netjetseurope.com with details of your request. Please be sure to include your email address and full name.

How do I remove my information from NetJets Europe’s email, phone and postal mailing lists?

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through email or regular mail, please let us know by sending an email to update@netjetseurope.com. Please note that such requests may take up to 2-3 weeks to process. In addition, if you ask us to remove your name and address from our email or postal mailing lists, we will maintain your name in a "do not mail" file to ensure that we can honour your request.

Use of cookies

NetJets Europe may place “cookies” on your computer or device that may contain anonymous information that is associated with you. Cookies are small text files a website uses to recognise users, and are typically placed on your hard disk by a web server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you or that, in some cases, can be read by a third-party domain.

Our cookies may record information about your visits to NetJets Europe’s site so that we can provide a continuous and more personalised experience for you, including for one or more of the following purposes: to help identify visitors; assess usage patterns; identify preferences; diagnose problems with our servers; gather demographic information; analyse trends and usage patterns; conduct research; deliver editorial content; record registration and personalised information; and otherwise administer NetJets Europe products and services.

If you do not wish NetJets Europe to place and use cookies on your computer, you should set your browser preferences to refuse cookies before accessing NetJets Europe’s site. NetJets Europe is not responsible for any failure by you or your browser to accurately implement or communicate your browser preferences or settings. If you choose to decline cookies, you may not be able to sign in or use other interactive features of NetJets Europe’s site that depend on cookies.

The table below explains the cookies we use and why:

Cookie

Name

Purpose

More information

Google Analytics

Omniture

_utma
_utmb
_utmc
_utmz

s.vi

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookiescollect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited.

 

Where additional personal information has been submitted to us, we might associate thecookies with this information.

Click here for an overview of privacy at Google

 

Click here for an overview of the Adobe Omniture Product Privacy Policy

ICO site cookie acceptance

ICOCookies Accepted

This cookie is used to record if a user has accepted the use of cookieson the ICO website.

 

Online notification form cookie

ASP.NET_ SessionId

This cookie is essential for the online notification form – the form that data controllers can use to notify the ICO – to operate. It is set only for those people using the form. This cookie is deleted when you close your browser.

Visit the Microsoft website

Content Management System cookie

ico62#sc_ wede

This cookie is set by our content management system on a small number of browsers, upon arrival at the ICO site. It is not used by the ICO for any purpose. This cookie is deleted when a user closes their browser.

The supplier of our content management system (the software we use to update our website) is working to remove this cookie from their product.

Annual report webcast cookie, hosted by Workcast

ASP.NET_ SessionId

This cookie is used to record that users have viewed the webcast. It collects information in an anonymous form. This cookie expires when you close your browser.

View the Workcast privacy policy

Annual report webcast -  attendee cookie

workcast_apc

Some webcasts would use this cookie to record a user’s activity during a webcast, for example if they had asked a question, and would use the cookie to show the user their question and other activity on subsequent visits. This functionality is not available on this webcast. This cookie will record an anonymous ID for each user, but it will not use the information for any purpose. The cookie will last for three months.

View the Workcast privacy policy

Annual report webcast - authentication cookie

workcast_aac

Some webcasts require users to fill in a form to view them; some presentations also require a user to view a number of different webcasts. In those cases, this cookie is used to allow users to view different webcasts without needing to fill in a form again. This functionality is not turned on for this webcast. This cookie will record an anonymous ID for each user, but it will not use the information for any purpose. The cookie will last for 30 days.

View the Workcast privacy policy

Changes to this Privacy Policy

NetJets Europe may from time to time amend or modify this Privacy Policy at its sole discretion. Use and disclosure of information we obtain is subject to the later of: (1) the Privacy Policy in effect at the time such information is collected or (2) any subsequent Privacy Policy of which you have notice. If we make material changes to the way we collect, use or disclose personally identifying information, we will notify you by posting a statement on this website or through a direct communication. Your continued access to or use of NetJets Europe sites following notice of material changes to this Privacy Policy shall constitute consent to any amendments and/or modifications. Your use of NetJets Europe’s site(s) is entirely voluntary, and you may discontinue use at any time.

Effective Date of this Privacy Policy

This Privacy Policy is effective as of 15th May 2012